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Our Supporter Promise

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Garvan scientists couldn’t complete their research without the incredible support of people in the community. We value each and every one of our supporters, whether they’re a donor, volunteer, fundraiser or leave a gift in their Wills. Your trust is important to us, and that’s why we make this promise to you.

Communicating with you

  • We will be professional, respectful and sensitive to your individual needs
  • We will give you the choice of when and how we communicate with you – and you can change your mind at any time
  • We will provide accurate, clear, consistent and honest information
  • We will always respond to your queries promptly and professionally

Accountability

  • We will steward your donations responsibly, and use them to have the greatest impact on medical research
  • We will share with you how your support is helping
  • Clear financial information will be made available yearly via our Annual Report
  • We may decline a donation if we feel accepting it would be unethical or may damage our reputation – if we do, we will be willing to explain our reasons why

Fundraising and Privacy

Being a part of the Garvan community right now is to be part of an incredible, scientific revolution – thank you for joining with us.

If you have any questions or concerns you can call us on 1300 73 66 77 (8am-5pm weekdays) or email us at foundation@garvan.org.au.